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Privacy Policy

Effective Date: 05/04/2024

1. Introduction

Welcome to Pegasiz Digital, located at https://shop.pegasiz.com/ (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, create an account, and purchase our digital products.

2. Information We Collect

When you interact with our website, we may collect the following personal information:

  • Contact Information: First name, last name, email address, and phone number.
  • Location Data: Physical address and other location-based information.
  • Account Information: Username and password for accessing your account.
  • Purchase Information: Details of the products you purchase from us.
  • Technical Information: IP address, browser type, device type, and other technical details through analytics services.
  • Communication Preferences: Information about your preferences in receiving communications from us.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Account Management: To create and manage your account on our website.
  • Order Processing: To process and fulfill your orders of digital products.
  • Communication: To send you emails regarding your purchases, updates, promotional offers, and newsletters, subject to your communication preferences.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Analytics: To analyze and improve our website, services, and user experience.
  • Legal Compliance: To comply with applicable laws and regulations, including GDPR.

4. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). This includes:

  • Lawful Basis for Processing: We collect and process your personal data based on your consent, the necessity to fulfill our contract with you, and our legitimate interests.
  • Your Rights: You have the right to access, correct, delete, and restrict the processing of your personal data. You may also withdraw your consent at any time. To exercise your rights, please contact us at support@pegasiz.com.
  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with the following:

  • Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, email delivery, and analytics.
  • Legal Obligations: Government authorities or other third parties if required by law or necessary to protect our legal rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

As we are located in Matale, Sri Lanka, your personal data may be transferred to and processed in a country outside of your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Contact Page: https://shop.pegasiz.com/contact/

Email: support@pegasiz.com